Couture & Violette Textiles Privacy Policy page title

Privacy Policy

ARTICLE 1 - PERSONAL INFORMATION COLLECTED

When you make a purchase in our store, as part of the buying and selling process, we collect the personal information you provide to us, such as your name, address, and email address.

When you browse our store, we also automatically receive your computer's Internet Protocol (IP) address, which provides us with information about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.


ARTICLE 2 - CONSENT

How do you obtain my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return a purchase, we assume that you consent to our collecting and using it for that specific purpose only.

If we ask you for personal information for a secondary purpose, such as marketing, we will either ask you directly for your explicit consent or provide you with the opportunity to decline.

How can I withdraw my consent?
If, after you have given your consent, you change your mind, you may withdraw your consent for us to contact you, to collect or disclose your information, at any time by contacting us at info@coutureviolettetextiles.ca or by mail at: Couture & Violette Textiles, 6323 Salaberry, Lac-Mégantic G6B1J2 QC, Canada


ARTICLE 3 - DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.


ARTICLE 4 - PAYMENT

We use PayPal and Square for online payments.

If you choose a direct payment gateway to complete your purchase, then the gateway stores your credit card data. This data is encrypted in compliance with the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as necessary to complete your order. Once completed, the purchase transaction information is deleted.

ll direct payment gateways adhere to PCI-DSS standards, managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more information, please also read Paypal's and Square's Terms of Service and Privacy Policy.


ARTICLE 5 - THIRD-PARTY SERVICES

In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we must provide to them for your purchase transactions.

For these providers, we recommend that you read their privacy policies carefully so you can understand the manner in which your personal information will be handled by them.

Keep in mind that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you choose to proceed with a transaction involving the services of a third-party provider, your information may become subject to the laws of the jurisdiction(s) in which that provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, your personal information used in that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Terms of Service.

Links
When you click on links in our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


ARTICLE 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.


COOKIES

Our website uses only essential cookies required for its proper functioning. These cookies are necessary for basic features such as session management and maintaining your language preferences.
No advertising, tracking, or marketing cookies are used.


ARTICLE 7 - AGE OF CONSENT

y using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.


ARTICLE 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances we disclose it, if any.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.


QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at info@coutureviolettetextiles.ca or by mail at: Couture & Violette Textiles, 6323 Salaberry, Lac-Mégantic G6B1J2 QC, Canada

[Re: Privacy Standards Officer]

[Couture & Violette Textiles, 6323 Salaberry, Lac-Mégantic G6B1J2 QC, Canada]


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